ML Work Orders

Email Notification for Assigned Work Orders

From a management standpoint, need WorkOrders to email the tech who the work order is assigned to. It helps with the communication process.  Most helpdesk has this feature and it would be nice to have it here. 

  • Guest
  • Sep 25 2019
  • Already exists
  • Attach files
  • Guest commented
    November 06, 2019 21:02

    Part of it we would like to see who assigned the work order to the person

  • Guest commented
    November 06, 2019 21:01

    Thanks for the update. We missed that one. Thanks!

  • Admin
    Aaron Barley commented
    November 06, 2019 20:54

    This feature already exists. The system will send an email once the work order has been assigned to a tech. Please enter a ticket within our support portal if certain techs are not receiving an email notification. (They may have their email notification settings turned off). Thanks!