ML Work Orders

Currently your only option for "create method" on PM's is to create one work order per space, or one work order per asset. A lot of PM's that we create in our district is the same space just in select buildings. For example, we have to change ...

I'd like to be able to modify what end users receive when a ticket is closed, for instance adding a link to a survey.

We would like to the ability to add input masks on custom fields for more accurate data. The ability to require 4 numeric numbers in a field would be one example.

All requests are being routed to all approvers instead of being sent to their specific approver causing all approver's inbox to be full of requests all of the time.

From a management standpoint, need WorkOrders to email the tech who the work order is assigned to. It helps with the communication process. Most helpdesk has this feature and it would be nice to have it here.

There's no quick way to add # of hours a technician worked on an issue. You have to click on a separate screen that also includes other information. Would be nice to just include it on the main screen.

Beneficial for Users to have it saved on their preferences.

So Maintenance workers can submit a work order and have it go directly in the system without approval.